Communicating effectively with veterinary clients is a skill all of its own.
When working to obtain an accurate patient history, avoiding certain questions will not only provide you with more accurate information, but also create an opportunity for discussion.
Here are five questions for the veterinarian or vet tech to avoid when speaking with pet owners.
Topics: Client Situations, Communication, Vet Student, Career, Clients
There probably isn’t a topic more controversial in veterinary medicine than euthanasia. A veterinary license provides us with the legal authority to humanely end the lives of our animal patients. And although this is allowed, and most often medically necessary, it does not come without cost.
Topics: Client Situations, Communication, Vet Student, Euthanasia, Career, Clients
As vets, we take great pride in our successes, and for good reason. Helping a pet to beat the odds and outlive all expectations is what we hope to do every day. We put stories of these examples on our webpages and post updates to social media. It is a euphoric feeling to celebrate milestones, birthdays, and holidays with these clients and the pets that would not have been there if not for the treatments that we can provide.