Communication, Compassion and Compliance

We have all heard that the majority of lawsuits in the medical industry occur due to lack of understanding between the doctor and the patient. Often it occurs due to lack of empathy for the client and the perception that the doctor doesn’t care about the patient or situation which occurred. Open, honest, and thorough communication between a veterinarian and a pet owner is crucial. Through good client communication, the owner will gain trust in your care and ability to treat their pet and will be more compliant.