Over the past decade, I feel like I have really heard it all when it comes to objections to dental cleanings for pets.
I have compiled a handful of the most common objections and how to communicate effectively to overcome them…
In your veterinary career, you will probably see many pets in need of dental care. Some clients will follow your recommendations, while others may forego complete dental care in favor of anesthesia-free dentistry.
Your job is to educate clients on the differences between these two options, in the hopes that they will make the best decisions for their pets.
Though we often think of communication as something that people either come by “naturally” or not, that’s actually not the case. Communication is a skill that can be refined over time. That means the good news is: if you’re not a good communicator, you can get better at it! And the other good news is: if you are a good communicator, you can continue to improve! (1)